Thank you for choosing Yoko Loftis Fine Art LLC for your art needs. We are committed to ensuring your satisfaction with our products and services. Please read our Shipping, Refund, and Return Policy carefully to understand your rights and responsibilities when purchasing art from us.

Shipping Policy:

 

1. Shipping Method: We offer standard shipping options. The shipping method can be selected during the checkout process.

2. Shipping Rates: Shipping rates are calculated based on the weight, size, and destination of the artwork. The cost of shipping will be displayed during the checkout process.

3. Delivery Time: Estimated delivery times will be provided during the checkout process. Please note that delivery times may vary depending on the destination and shipping method chosen.

4. Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your shipment.

5. International Shipping: We do not offer international shipping to select countries at this time. 
   
    

Refund Policy:

1. Refund Eligibility: We strive to provide high-quality artwork. If you receive a damaged or defective item, you may be eligible for a refund. Please contact us at info@yokoloftis.com  within 14 days of receiving your order to initiate a refund request.

2. Refund Process: To request a refund, please provide your order number, a detailed description of the issue, and photographs of the damaged or defective item. Our team will review your request and respond within 5 business days.

3. Refund Options: If your refund request is approved, you may choose to receive a full refund or a replacement item. Refunds will be processed through the original payment method used during the purchase.
   
    

Return Policy:

1. Return Eligibility: We accept returns for items that are not damaged or defective within 30 days of receiving your order. To be eligible for a return, the artwork must be in its original condition with all packaging materials included.

2. Return Process: To initiate a return, please contact us at [info@yokoloftis.com] with your order number and the reason for the return. Our team will provide you with a return authorization and instructions on how to return the item.

3. Return Shipping: The customer is responsible for return shipping costs. We recommend using a trackable shipping method to ensure the safe return of the artwork.

4. Refund for Returns: Once we receive and inspect the returned item, a refund will be processed within 14 business days. The refund will be issued through the original payment method used during the purchase, minus any applicable shipping charges.
   
    

Contact Information:

If you have any questions or concerns regarding our Shipping, Refund, and Return Policy, please contact us at:
 

Yoko Loftis Fine Art LLC  [info@yokoloftis.com] [405-788-7820]

We appreciate your business and look forward to providing you with exceptional art and service. Your satisfaction is our priority.